About Ratings and Comments

Patient Ratings

The Patient Rating score is an average of all responses to care provider-related questions on the nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Patient Comments

Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are not identified in order to respect patient privacy.

No Rating Available

It is possible some providers have not received the minimum of returned surveys we use to calculate the ratings and therefore have no ratings posted yet.

Accepted Insurance Plans

Vanderbilt University Medical Center accepts the following insurance plans. For information about specific contract coverage, please contact your health plan directly.

AETNA
AETNA MEDICARE
AETNA SELECT VHAN
AETNA TRANSPLANTS
BCBS BLUEPREFERRED
BCBS BLUESELECT
BCBS COVER KIDS
BCBS COVER TN
BCBS TRANSPLANTS
BEECHSTREET
BLOCK VISION
BLUE GRASS FAMILY HEALTH
BLUECARE
CENTERCARE
CIGNA
CIGNA MEDICARE
CIGNA TRANSPLANTS
COMMUNITY HEALTH ALLIANCE
COVENTRY
DENTAL METLIFE
EYEMED VISION CARE
HEALTH ONE ALLIANCE
HEALTH PARTNERS
HEALTHSCOPE VISION
HEALTHSPRINGS MEDICARE
HUMANA
HUMANA MEDICARE
HUMANA TRANSPLANTS
INTERLINK TRANSPLANTS
ISHN CRESTPOINT
ISHN CRESTPOINT MEDICARE
NAMCI
NOVANET
OPTICARE
PHCS
TENNCARE - BLUECROSS SELECT
TENNCARE - OTHER
TENNCARE AMERIGROUP
TENNCARE AMERIGROUP TRANSPLANTS
TENNCARE UNITED
TENNCARE UNITED TRANSPLANTS
TRICARE HUMANA SOUTH
TRICARE NORTH REG (HNET)
UNITED
UNITED MEDICARE
URN TRANSPLANTS
USA MCO
VALUEOPTIONS
WINDSOR MEDICARE