Admitting Office: (615) 936-4338
Emergency Registration: (615) 343-7663
The Admitting Department is committed to a family-centered environment of care by providing easy access to Children's Hospital services. Our team consists of highly-trained staff who strive to provide excellent customer service.
Our services consist of admission and discharge, billing questions and payment collection, patient directions, and visitor information. We are located on the first floor of Children's Hospital. We also have a second location in the surgical unit on the third floor.
Main office hours
Monday through Friday, 8:00 a.m. to 7:00 p.m
Surgical admission office hours
Monday through Friday, 5:30 a.m. to 2:00 p.m
Saturday and Sunday, 7:00 a.m. to 11:00 a.m.
Our phone number is (615) 936-4338 and is answered by admitting staff 24 hours a day, seven days a week.
Our access staff serves as a liaison between your physician and the Children's Hospital by ensuring our staff are aware of your child's arrival. We also assist with appropriate placement of your child within the hospital per your physician's order. Your physician can access our phones 24 hours a day, seven days a week, to speak with a trained professional.
Emergency Registration Department
Our emergency staff is located throughout the Emergency Room to obtain the necessary information to register your child for care and ensure proper billing. A member of our team will meet with you one-on-one to obtain this information. Discharge staff will collect co-payments and assist with any financial information. Our phone number is (615) 343-7663 and is answered 24 hours a day, seven days a week.
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