Monroe Carell Jr. Children's Hospital at Vanderbilt
Monroe Carell Jr. Children's Hospital at Vanderbilt
Monroe Carell Jr. Children's Hospital at Vanderbilt
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Monroe Carell Jr.
Children's Hospital
at Vanderbilt
2200 Children's Way
Nashville, TN 37232


(615) 936-1000

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PCCU Family Resources

 

Patient Affairs Office
615-322-6154
Second floor 

The Patient Affairs office can help your family with any non-medical questions or complaints. The patient affairs staff also handles the special needs of hearing-impaired or non-English speaking patients and families. 

Chapel/Chaplains
615-936-0425
Second floor


The Children's Hospital Chapel is always open for prayer and meditation. You will also find two prayer rooms, open to everyone, inside the Chapel. Chaplains are available for your family's support and comfort. A 30-minute non-denominational worship service is held each Sunday at 11:00 a.m. You may request a visit by calling pastoral care at (615) 936-0425, or by asking your child's nurse or the Guest Services representative to call for you.

Social Worker and Case Manager
A social worker and a case manager are available Monday through Friday and on-call during weekends to provide support and information on needed resources. Your child's nurse can contact them if you would like to speak with one of them.

Child Life Services
615-322-0357

Child life specialists work with patients and families to reduce stress and anxiety that may be associated with the health care experience. Their work helps to meet the developmental, psychosocial, educational, and emotional needs of patients and families. The child life specialist provides opportunities to help children enhance their self-esteem and retain appropriate independence, provide opportunities for normal growth and development through play, and increase both patient and family understanding of the hospital experience.

Family Resource Center
615-936-2558
800-288-0391
family.frc@vanderbilt.edu
Second floor, near entrance to South Garage

The Junior League Family Resource Center is a family information headquarters with up-to-date books, brochures, videotapes, and CDs for families and friends of children with chronic illnesses, disabilities, or injuries. You can find materials about your child's condition, growth and development, and other concerns. There is also information about health organizations, agencies, and advocacy and support groups related to your child's condition. Materials on health, development, coping, and sibling issues are available for children and adolescents as well as for adults. You can check out items or make a request for information by phone or e-mail.

Family Advisory Council
615-936-4040

The Family Advisory Council collaborates with the hospital staff to improve care and the hospital environment, and works to link the hospital with the community. They welcome your participation.

Pediatric Advisory Council
615-322-0358

The Pediatric Advisory Council uses the feedback and advice from our pediatric patients to improve our care and hospital.

Insurance and Billing Questions
Please call 615-936-0910 for information on insurance and billing.

Blood Donations
For information about how to donate blood, please contact the Red Cross at 615-327-1931.

Lost and Found
615-322-0345

To learn more about the resources available to patients and families at Children's Hospital, visit our Patient and Family Guide.


Last Edited: June 2, 2016
Valued Participant of Vanderbilt Health Affiliated Network